About nexotrix
We build chatbots that give answers — not excuses.
nexotrix specializes in AI-powered customer support for online stores. Instead of generic FAQ bots, we deliver solutions that run on real product data and plug into Shopify, Wix, or custom systems.
What matters to us
Real data, not filler
Every bot is trained on the store's actual catalog and order data.
Built to last
We rely on solid integrations instead of quick hacks — it shows over time.
A direct line to the team
No ticket system between you and the people who built your bot.
Alessandro
Alessandro builds nexotrix as a full-stack developer with a background in backend systems, ML pipelines, and infrastructure for local language models. The goal: chatbots that don't just sound good, but reliably work with real store data.
Jason
Jason specialises in machine learning with his excellent knowledge in Neural Networks such as GPTs, Embeddings and your final, custom model.
"I don't want it to just work - I need it perfect!"